When you use this website and our services, you agree to the following terms and conditions. If you disagree with these terms and conditions, please don't use this Website or our services. I would like to let you know that if you are under the legal age of consent for your respective district, you are not allowed to access or use this Website or our services. Additionally, you must be of legal age to purchase any of our products or services on this Website or otherwise. Submitting an order and payment implies reading and understanding these terms and conditions. By doing so, you agree to be bound by them, which forms the entire agreement between you and penguinspublishers.com

Definition of Terms

When you use this website and our services, you agree to the following terms and conditions. If you disagree with these terms and conditions, please don't use this Website or our services. I would like to let you know that if you are under the legal age of consent for your respective district, you are not allowed to access or use this Website or our services. Additionally, you must be of legal age to purchase any of our products or services on this Website or otherwise. Submitting an order and payment implies reading and understanding these terms and conditions. By doing so, you agree to be bound by them, which forms the entire agreement between you and Penguins Publishers.com

Our Services

When you submit your order and pay, you buy the product solely for your own use. Please note that all products are non-refundable and do not have warranties, expressed or implied. Before paying or submitting your order, you must read and understand these terms and conditions.

REFUND POLICY

It is crucial that you carefully read and comprehend the refund policy of Penguins Publishers to be aware of your rights and limitations. We provide refunds only in specific cases and under certain conditions, which are explained in detail as follows:

Incompetent Delivery:

Once the work is delivered, customers are eligible for a refund only after they have exhausted all the options listed below:
•If the delivered work does not comply with the project requirements as documented/requested by the customer. We are committed to providing our customers with complete satisfaction. We offer unlimited revisions to ensure the delivery meets the customer's expectations. We assign, re-assign, and rewrite as many times as needed to achieve complete satisfaction.
•We reserve some pages of the same value free in the future, and customers can use them anytime. If we cannot deliver as promised, we will mutually agree on a set percentage for a refund only if the delivery is entirely off the mark.

Late Delivery:

We are committed to delivering our services on time. However, if we fail to do so, despite making at least three attempts to contact us, we will process a refund for you. This will only be done if it is established through documentary evidence that the late delivery was the company's fault.

Cases where refund will not be issued:

Cases where the refund will not be issued:
• If the work is delayed due to minor technical issues such as grammatical errors, typing mistakes, missing references, or word count, refunds will be processed only after mutual agreement. In such cases, the company will settle with partial refunds or discounts, which will be reserved for future purchases.
• The company cannot be held responsible for any delay from the client.
• No refund will be issued based on low-quality writing.